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Hands Holding Plant

Common Questions


1. What conditions do you treat?

We specialize in, but are not limited to the following areas:

Motor vehicle accident-related injuries,Sports related injuries , Work-related injuries and Orthopaedic/Musculoskeletal conditions. Commonly treated conditions are:

  • Whiplash-associated disorders
  • Neck pain/stiff neck/torticollis
  • Muscle Sprains or Strains
  • Joint Pain or Arthritis
  • Pre and Post Surgical Conditions
  • Post-surgical Fractures
  • TMJ pain
  • Back pain/Herniated disc
  • Sciatica/Piriformis syndrome
  • Shoulder conditions-Frozen shoulder, rotator cuff tear or tendinitis
  • Elbow conditions- Tennis elbow, golfer's elbow
  • Wrist/Hand conditions- Carpal tunnel syndrome
  • Hip/Knee conditions-Patellofemoral pain syndrome,Osgood-Schlatter disorder, IT Band Syndrome,
  • ACL/MCL/Meniscal Injuries
  • Leg/Ankle/Foot Conditions-Shin splints, Ankle sprain/Strain, Plantar Fasciitis, Metatarsalgia and many more!


2. What should I expect from my first appointment?

A thorough history and physical assessment will occur. Based on the assessment findings and your goals, you and your physiotherapist will determine a treatment plan. Treatment program usually starts also on your first appointment.


3. How long is the treatment session?

You should plan on one hour and a half for the first session. This allows the Physiotherapist to do a thorough assessment and to commence treatment.


4. What do I need to bring on my physiotherapy treatment?

On the initial visit, you may need to provide us a copy of your doctor’s referral if needed and insurance information. We also ask you to bring in a pair of shorts, a tee shirt, and comfortable shoes.


5. Do I need a doctor’s note or referral?

A doctor’s referral is not necessary to access physiotherapy services. However, if you have a doctor’s referral, please bring it with you. Some insurance companies may require you to submit a physician’s referral for reimbursement of treatment fees.


6. Is physiotherapy treatment painful? Will I experience soreness afterwards?

Possibly. A physiotherapy assessment involves the evaluation of your general function or mobility, strength, balance, and activity endurance. Depending on your condition, you may experience an increase in pain during the assessment. But I can assure you, it is more of a discomfort, rather than an increase in pain.


7. What are my payment options for my therapy?

Our treatment  can be covered by;

  • Motor vehicle accident insurance
  • Extended health care/Work insurance
  • WSIB
  • Private Payment




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